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Answering frequently asked questions on Anderson University's efforts to protect the health of our campus community 

Note: Guidelines continue to be developed, and this page will be regularly updated. Further, because of the uncertain nature of the COVID-19 pandemic, policies are subject to change. Please continue to check this site regularly.


Safeguards for Health & Well-Being



The medical community worldwide is nearly unanimous that physical (social) distancing practices and wearing masks/face coverings is the best way to slow the spread of the disease. That is why the Anderson University COVID-19 Task Force has put in place the following policy:


Masks must be worn at all times in indoor spaces. When physically distanced, you are not required to wear a mask in private spaces (such as offices and residence hall rooms) or while eating in common areas (Dining Commons, common areas of residence hall rooms), but masks must be worn when entering shared entry points or spaces. This is not a recommendation, but rather a requirement.


In classrooms, masks or face coverings must also be worn by both students and instructors/professors.


These efforts are critical as we seek to maintain the safety and well-being of our faculty, staff, and students. It also demonstrates that, as a vital part of our community, we take seriously our responsibility to serve, lead, and love others.


Thank you in advance for adhering to this important and mandatory policy.



All faculty, staff and students will receive one (1) mask, approved by the COVID-19 Task Force’s health team, and branded in University colors. It is reusable and washable. For those who want more than one, additional masks will be for sale at AU Outfitters. Students are strongly encouraged to bring at least six (6) additional cloth (washable/reusable) masks or face coverings with them to campus.

Specific distribution details are being determined. Stay tuned for further information as it becomes available.

  • Students will receive their masks when they return to campus in August.
  • Faculty will receive their masks from their respective deans.
  • Staff will receive their mask from their respective supervisor.

If you live off campus, it is crucial that you do not come to campus and, if you live on campus, to stay in your residence hall room. Studies show COVID-19 patients who are experiencing symptoms are most contagious the day symptoms appear.


If you are a student experiencing symptoms associated with COVID-19 (including, but not necessarily limited to, fever or chills; cough; fatigue; muscle or body aches; headache; loss of taste or smell; sore throat; congestion or runny nose; nausea or vomiting; diarrhea), contact the Thrive Wellness Center at 864 -622-6078. If you are a student-athlete, contact the sports medicine department or your athletic trainer at 864-231-2144.



The Centers for Disease Control (CDC) and the South Carolina Department of Health and Environmental Control (SCDHEC) are not advising universities or other large organizations to require COVID-19 testing prior to students’ arrival onto campus. Faculty, staff, or students who experience symptoms should not come to campus. Students should call the Thrive Wellness Center at 864-622-6078, and a student-athlete should call the sports medicine staff at 864-231-2144 for guidance on testing and treatment.

The AU Thrive Wellness Center staff and Residence Life staff will work with a student who tests positive for COVID-19 to either help the student facilitate transportation to their home, or if their return to their home is not an option, provide a location and essential services (food, health checks) for their self-isolation.

AU has identified facilities for self-isolation if COVID-19-positive student(s) are unable to return to their off-campus home(s). Based upon South Carolina DHEC guidance, a student(s) needing to self-quarantine will be encouraged to return to their home(s) when feasible. If that is not possible, they will self-quarantine in their residence hall room where essential services (food, health checks) will be provided.

Students who test positive for COVID-19 will be advised to return to their off-campus home. If they are unable to return to their homes, AU will work to assist them in taking self-isolation measures, as would also be the case for students who are probable COVID-19 cases (experiencing signs and symptoms of COVID-19).

There have been a small number of positive cases on campus, and its incidence is much lower than the average for our community. Thankfully, the procedures AU has in place for all of our community members have proven effective in caring for the individuals and containing the spread.

  • Residence halls - All common restrooms and common areas of the residence halls will be sanitized daily with an EPA-approved disinfectant. All touch points including light switches, door knobs, tables, and handrails will be sanitized in the lobbies, laundry rooms, hallways, and stairwells with an EPA-registered disinfectant.
  • Classrooms - All classroom touch points and desks will be disinfected daily with the use of Electrostatic sprayers and EPA-approved disinfectant.
  • Lobbies and common spaces - All lobbies and common spaces will be sanitized multiple times daily with the use of Electrostatic sprayers and EPA-approved disinfectant.
  • Bathrooms - All common restrooms throughput campus will be continuously sanitized daily with EPA-approved disinfectant.
  • Study rooms - Study rooms will be provided EPA-approved disinfectant spray bottles and microfiber cloths. Users will be asked to clean surfaces before and after use. Study room touch points and desks will be disinfected daily by Housekeeping with the use of Electrostatic sprayers and EPA-approved disinfectant.

Our third-party vendor, Aramark, is making every effort to maintain its full suite of services. While some changes are necessary, the University will work with Aramark to lessen their impact on our student’s dining experience. The University is evaluating additional serving and seating options to provide increased speed of service and dining options.

Since all appointments will need to be scheduled (no drop-ins), we encourage each student to call the health center at 864-622-6078 for any illness or if they are showing symptoms of COVID - 19. Upon calling, they will be triaged by one of our qualified staff to determine if they will need a virtual or in person visit or be sent for COVID-19 testing.

Parents are able to visit with you on campus, but parents and family members will not be allowed inside Residence Hall rooms other than on your move-in day. You can visit with your family members in public spaces, dining facilities, or in residence hall lobbies. Siblings will not be allowed to visit your residence hall room outside of your move-in day nor will they be allowed to spend the night on campus at this time.

This may be an option up until the Drop/Add period ends for the semester. Before that time, email, and you will be sent a link to the Remote Learning Request Form. Send that back, along with your medical documentation (unless we already have it on file in the Center for Student Success) and we will begin the process. While you may not have the exact schedule that you have right now, we will do our best to get you a workable schedule that you can do from home.


Campus Operations



In-person classes are scheduled to begin on Wednesday, August 19. Important dates and information to remember include:

  • Classes will meet on Labor Day and fall break is eliminated
  • The last day of in-person instruction will be Tuesday, November 24.
  • Final exams are Monday, November 30 through Friday, December 4.
  • Winter commencement is scheduled for Saturday, Dec. 5.

Prior to accessing Self-Service, students must read and sign a pledge and waiver agreeing to abide by the guidelines established by the University.


Human Resources previously secured a similar agreement from all faculty and staff prior to Monday, July 6, when the University resumed full in-person operation.

Although we may not be able to do some of our traditional Welcome Week events, we are still planning a fun week that will help you get to know the campus and your fellow students. Most of our large events will take place outside so that we can maintain appropriate physical distancing. As we get closer to the start of school we will post the full schedule. All Welcome Week orientation meetings will be a combination of online content and small groups led by Alpha Leaders.

Unfortunately, we will likely have to postpone some of our traditional events, but we will still have a full schedule of events and activities. Many of these will be offered in smaller formats, with added times, to allow more students to participate.

Thrift Library continues to offer a full range of services and assistance. Currently, library services are available through curbside pickup and our online “ask a librarian” feature.


For the fall semester, currently we plan on providing access to Thrift Library and its study rooms, though max capacity will be limited. We may have adjusted hours to prioritize sanitation and cleaning protocols.

The Fitness Center will be open, but we will be limiting the number of students who can work out at one time. We will have an online process where you can schedule your daily workout at the time that works best for you. The system will show you exactly how many spots are available for each session, so you won’t have to worry about showing up and not being able to get in.

Members of the Campus Recreation and Fitness team are continuing to develop our plans for intramural sports for the fall semester. Currently, our plan includes non-contact sports and tournaments as well as esports events. Please stay tuned.

Yes, clubs and organizations will be able to meet in person if they follow all safety guidelines, such as wearing face coverings and maintaining physical distance. We are also encouraging clubs to have streaming options available for all meetings in the event that a member chooses not to attend the in-person gathering.

Campus Worship will take place live in Henderson Auditorium during the normal weekly time- Wednesdays at 10:10. Freshmen will attend campus worship services with their assigned Alpha Groups. Upperclassmen will have options for earning their required Journey Credits through live seated, live streaming venues, and by viewing pre-recorded online Campus Worship services. The iAttended app will be used as the attendance tracking solution for all Campus Worship and Journey Program events and venues.

AU is consulting with NCAA Division II and SAC officials to determine the schedules and guidelines for practices and athletic events.

AU is developing policies and procedures for determining the threshold for moving from seated classes to online only classes while also working to mitigate as much as possible the disruption of scheduled seated classes. If AU were to move from seated classes to online only classes, students/families would be provided notice of the change as quickly as possible.

Our third-party vendor, Aramark, is making every effort to maintain its full suite of services. While some changes are necessary, the University will work with Aramark to lessen their impact on our student’s dining experience.

Similar to other common areas on campus, students will be required to wear masks in the lobby spaces and stairwells of their residence hall. However, no masks will be required once you enter your assigned floor. For the time being, all visitation hours are suspended. However, you may visit with other students in the building lobby spaces. For students living in halls with community bathrooms, there will be some additional safety guidelines that will be communicated prior to move in. All common spaces will be cleaned and disinfected on regular intervals. All students are encouraged to come to campus with their own personal cleaning supplies, especially soap, hand sanitizer, and disinfectant wipes.


Each residence hall is unique, however, and students should contact their residence director for specific guidance.

While no one can predict the future, Anderson University has every intention to remain open with on-campus classes this fall. Throughout the summer, the University has put in place the most effective safety protocols possible. These protocols should enable the University to remain open. In the unlikely event the University cannot continue on-campus classes this year, the University administration will look at all relevant factors and make decisions at the appropriate time. We actively plan, and are prepared for, as many contingencies as we can foresee. Please understand the University cannot make any guarantees for unknown circumstances. It is also important to recognize that the cost of a student’s education is complicated and subsidized by different sources. This has a significant impact on any decisions made.

Anderson University participates in the Grad Guard tuition insurance program, which may reimburse students and their families up to 100% of non-refundable tuition expenses in the event of student injury or illness.

For more information about Grad Guard’s COVID-19 program, click here.

For more information about Grad Guard’s partnership with Anderson University, click here.

You can also contact Grad Guard at 877-794-6603.


The Journey Ahead is just getting started.

The Journey Ahead, Anderson University’s “stronger together” approach to reopening campus, is being developed by the COVID-19 Task Force and its working groups. Its protocols are based on the recommendation of public health experts and rely heavily on guidance from the Centers for Disease Control and Prevention (CDC) and the South Carolina Department of Health and Environmental Control (SCDHEC). 

Additional protocols are currently being developed, and this site is updated regularly. Please visit AU | Journey Ahead often for the latest information and guidelines, which are subject to change.