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AU Trojan

Our Mission is to support the University by providing our students, faculty and staff, a comfortable and aesthetically pleasing environment in which to work, learn, and live; by maintaining an orderly process to achieve these results in an economical and practical way.

When logging in for the first time you may be prompted to enter our AU Account number which is: 1045808128. You could get asked the following requests or receive the following errors:

  • Request for email address. When putting this in the first time, it may not recognize you and will ask for your last name. Simply enter your last name

It is recommended that after completely logging in for the first time, you save the link on your desktop by:

  • If using Internet Explorer, click on file then send shortcut to desktop.
  • If using Google chrome, go to the top right portion of the browser and click on customize and control Google Chrome then click save page as, then click desktop.
  • If using an IPAD/IPhone, after logged in, touch the forward arrow and add to home screen.

These steps will save a quick link to your desktop to allow for single click entry from this point forward. It is also a good idea to bookmark and add to favorites regardless of what browser you are using.

General Information

The Physical Plant is located in Building A at the Athletic Campus (AUAC)
431 Williamston Road

Office hours are:
8:00 am until 4:30 pm
Monday - Friday

Procedures for Obtaining Service

Residential students, commuting students, faculty, and staff may obtain service by submitting a work order through the on-line Work Request system.

Emergencies should be reported by calling Ext. 6001 from 8:00 am - 4:30 pm. After hours, call Ext. 2060.

Emergencies are classified as Power outage, flooding, fires, key/lock issues and no heat.

Residential Hall Procedures

Anderson University Physical Plant has a policy for your protection and privacy. We will not enter the Residential Halls before 9:00 am each day, unless there is an emergency.

Upon entering the Residential Halls, males will loudly announce our presence and repeat before entering each sector or floor.

Before entering ANY room, we will knock three times and announce our presence. After 9:00 am, we will proceed to work in order to meet the needs and demands of the university.

If you believe your request for service was not handled in a professional, courteous, and competent manner; please contact the Physical Plant Director or the Residential Living Director.